INFORMATION ON THE PROTECTION OF YOUR PERSONAL DATA

Who’s responsible for your data?

 

In full compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that your personal data will be processed by BIOCULTIUS INDUSTRIALS, S.L. with NIF: B55322200 and address in POLIGON INDUSTRIAL PONT XETMAR, C/E, Nº11 17844 – CORNELLÀ DEL TERRI.

 

For which purposes is personal data processed?

 

Your personal data is necessary for us to provide the services you have purchased and will be processed for the following purposes: management and administrative purposes, taxation and accounting purposes, processing of payments and trade relations, marketing activities and advertising in general.

 

How long do we keep personal information?

 

We will keep your information for as long as we need it for the purpose it is being processed for and, after that, we will keep the information for legally established time limits or until the user informs us about their wish to have it deleted.

 

What is our legal basis for using your personal information?

 

The legal basis of the data controller is the fulfillment of the agreement between the data subject and us.

 

Who do we share your personal data with?

 

To comply with the purposes envisaged by the law, your personal information may be shared with: Tax authorities, banks, public services with competence in this field.

 

What are your legal rights in relation to the personal data collected from you?

 

You have the right to request access to your personal data, to have your personal data corrected, to request the cessation of the processing, to have the processing of your personal data limited, to exercise your right to data portability and to object to our processing of your personal data by sending an email to biocanem@biocanem.com or by writing to our headquarters indicating the right you wish to exercise.

 

You are also entitled to, at any point given, withdraw consent, without this affecting the lawfulness of the processing carried out prior to the withdrawal of such consent.

 

You also have the right to lodge a complaint to the competent supervisory authority if you believe that our processing of your personal information is not complying with the applicable data protection legislation.

 

Shopping

 

When you buy something from us we ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional additional information such as username and password. We will use this information for purposes such as:

  • To send you information about your account and order
  • Respond to your requests, including refunds and claims
  • Process payments and prevent fraud
  • Set up your account for our store
  • Fulfill any legal obligations we have, such as tax calculations
  • Improve our shop’s offers
  • Send you promotional messages, if you choose to receive them

 

Information on the protection of our CONTACTS personal data

 

Who’s responsible for your data?

 

In full compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that your personal data will be processed by BIOCULTIUS INDUSTRIALS, S.L. with NIF: B55322200 and address in POLIGON INDUSTRIAL PONT XETMAR, C/E, Nº11 17844 – CORNELLÀ DEL TERRI.

 

For which purposes is personal data processed?

 

Your personal data will be used to provide you with the services you have purchased, and will be processed for the following purposes: to address any queries sent through contact forms, email or the different chats available on our websites as well as to send newsletters to the subscribers.

 

How long do we keep personal information?

 

We will keep your information for as long as we need it for contacting you or until the user informs us about their wish to have it deleted.

 

What is our legal basis for using your personal information?

 

The legal basis of the data controller is the consent given by the data subject when contacting us.

 

What are your legal rights in relation to the personal data collected from you?

 

You have the right to request access to your personal data, to have your personal data corrected, to request the cessation of the processing, to have the processing of your personal data limited, to exercise your right to data portability and to object to our processing of your personal data by sending an email to biocanem@biocanem.com or by writing to our headquarters indicating the right you wish to exercise.

You are also entitled to, at any point given, withdraw consent, without this affecting the lawfulness of the processing carried out prior to the withdrawal of such consent.

You also have the right to lodge a complaint to the competent supervisory authority if you believe that our processing of your personal information is not complying with the applicable data protection legislation.